Frequently asked
questions.

The Visit page displays the latest operating update and indicative opening hours. For organised activities or groups, scheduling is arranged directly with the museum.

Yes, admission to the museum is free. Some special educational activities may require prior scheduling.

Schools, associations and organised groups can contact the museum with their preferred date, group size, age range and any thematic or accessibility requirements.

A self-guided visit typically lasts 45–60 minutes. Educational and guided group programmes may take longer depending on age and programme content.

Yes. The exhibition can be explored at a family pace, while the Learning section offers digital activities and creative participation for children.

Visitors or group coordinators can share mobility, sensory or other access requirements so the museum team can provide accurate information about the space and available support.

Personal, non-commercial photography is generally welcome unless a restriction is indicated in a specific area. Flash, tripods and professional filming should be agreed with the museum.

Photographs showing the museum, its exhibits, staff and activities come from the museum archive. General ecosystem imagery is clearly separated from documentary museum photography.

Yes, with parent or guardian consent. Submissions are reviewed before publication, and personal contact details are never displayed publicly.

The Educational Library provides the complete original files for educational use, subject to the authorship and rights notices included in each publication.